The short version: we don't do refunds — we do exchanges. Wrong size, wrong fit, changed your mind on the design? Tell us within 30 days and we'll swap it. If we sent the wrong thing or it showed up damaged, that's on us and you're not shipping anything back. The one exception is simple: if we can't get you the shirt, you get your money back.
Exchanges, not returns
Every shirt is printed for the order, so we don't take merchandise back into stock for a refund. What we do instead is straightforward: you send it back, we send out the replacement.
You can exchange for a different size, a different color, or a different design entirely. If the new pick costs more, we'll send a link for the difference. If it costs less, we'll credit the difference to your account for next time.
What we need
- Within 30 days of delivery.
- Unworn and unwashed, with the tags still on.
- No smoke, cologne, deodorant marks, or pet hair — once it smells like somebody's house, we can't send it to somebody else.
- Your order number.
How to start one
- Email us with your order number and the size or design you'd rather have.
- We'll reply with an address and a confirmation of what's coming back.
- Ship it. Return postage is on you unless the mistake was ours.
- The replacement goes out as soon as your package lands — usually same day.
When it's our fault
If your order arrives damaged, misprinted, or it simply isn't what you ordered, don't ship anything anywhere. Send us a photo and your order number within 30 days and we'll put a corrected order in the mail. No return, no postage, no argument.
Nothing here limits your rights where the law says otherwise — if an item is faulty, you're covered regardless of what this page says.
The one time we refund
If we can't get you a shirt, we're not going to keep your money. When the design or size you want is sold out, discontinued, or we simply can't reprint it, we refund you in full — no store credit, no arguing you into something else you didn't want.
The same goes for a package that's lost or stolen in transit and can't be replaced: if there's nothing left to send, the money goes back.
That's the whole exception. Everything else is an exchange.
What we can't exchange
- Items marked Final Sale at the time you bought them.
- Gift cards.
- Anything worn, washed, altered, or returned after 30 days.
- Shipping charges, which aren't refundable.
Wrong address, or it never showed
Check the tracking link in your shipping email first — most "missing" packages are sitting at a neighbor's door or back at the post office. If tracking says delivered and it isn't there, give it 48 hours, then write us and we'll help chase it.
If you typed the address wrong, tell us fast. Before it ships we can fix it for free. After it ships, we'll have to wait for it to come back to us, and then it becomes a normal exchange.
Still stuck?
Write us and a person will answer. We'd rather sort it out than have you stuck with a shirt you won't wear.